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Apparently Transport for London are dealing with a cyber security incident.

It’s buried on their website, not on the front page or news sections, and has no date on it. tfl.gov.uk/campaign/cyber-secu

HT @joshbal4

Orgs, you probably don’t want to email a million people at 6.30pm saying ‘whoopsie we have a happy little cyber incident’ with no actionable info as it will just spark concern and leave an information void for people to fill themselves.

Transport for London has set the contactless sign in link to Maintenance mode.

Transport for London have a genuine internal security incident running and are reverting to paper processes.

Transport for London have shut down outbound internet access and restricted systems inbound, eg they have cut off some Netscaler VPNs but left up others for home users.

They appear to be doing a containment. Unclear if ransomware so far as haven’t had time to crawl network traffic.. but it’s the containment steps you take for ransomware and extortion groups.

The Transport for London cyber incident is still ongoing.

The attackers got onto the corporate network, which is currently contained for recovery.

The operational (ICS) network wasn’t reached so services to customers continue uninterrupted.

Boundary internet services often offline, VPN restricted to home users, ERP systems, API systems etc offline.

If anybody is interested, the Transport for London cyber incident is still ongoing 3 days later - systems remain contained.

If anybody is wondering, Transport for London are still in containment 5 days in.

APIs, ERP etc still offline.

Update on Transport for London incident.

I can see prior traffic from their network to a crimeware group.

Transport for London are still in containment phase, 7 days into their cyber incident.

Hopefully it focuses minds on boards who believe large scale cyber incidents can be resolved in a day.

Day 9 of the Transport for London cyber incident

Two updates

- I’ve confirmed they’re still in containment phase, and internal services and API remain down.

- @zackwhittaker has an excellent spot - they’ve removed the statement about no evidence of customer data exfiltration, and then not commented when asked about it. techcrunch.com/2024/09/10/lond

TechCrunch · London's transit agency drops claim it has 'no evidence' of customer data theft after hack | TechCrunchThe London transport authority removes a claim that said there was no evidence that customer data was compromised during a recent hack.

Transport for London tell me they have identified data exfiltration of customer names, contact details, email addresses, and - in a small number of cases - bank account numbers and sort codes.

They are still in containment phase.

The NCA have arrested a teenager over the Transport for London hack HT @mattburgess

For any press covering the hack - the 5000 bank accounts is separate to the customer names, emails and home addresses bit.

TfL didn't say how many people's details overall were accessed.

One of the things TfL have done in their containment phase is locked their IT staff's accounts, who aren't working on recovery -- and they're working to manually reauthenticate who their staff are, i.e. check their identities.

In entirely unrelated (👀) news, teenagers in LAPSUS$ and Scattered Spider often obtain access by calling up the helpdesk and saying they've lost their phone for MFA and/or forgot their password. Your containment playbooks should include stripping MFA devices.

Transport for London latest - they are resetting the login and MFA details for 30,000 employees in person, accounts are locked.

The queue to get account access back is out the buildings and down the roads

FWIW I’ve heard the TfL incident is Scattered Spider again, in a surprise to nobody - ie teens phoning helpdesks to gain access.

Btw, I think Transport for London have done a really good job containing this. It would have been much worse, one suspects, had they not.

It sucks for staff but they prioritised customer service (i.e. transport) and safety over short term recovery, and that is very likely the correct pivot. I've seen these things go the opposite direct when orgs under react and it often ends really poorly.

Kevin Beaumont

Message from head of Transport for London to staff about their cyber incident, sent out to staff via WhatsApp.

Transport for London on if this was a ransomware or extortion group: “It is not appropriate to comment on this while the investigation is ongoing.”

Transport for London say they have completed containment stage of their cyber incident and are on their way through recovery.

@GossiTheDog do you have a credible link to information about hat your post is about.

@meatlotion @GossiTheDog it’s an animated GIF, which cannot have audio

@GossiTheDog: Sounds like an invitation for a phishing campaign. 🙄

@GossiTheDog As soon as I heard that a teenager from Walsall has been arrested for this, I started the countdown to the attack being described as "sophisticated"

@GossiTheDog not too quickly though, I got caught on a box junction a few days ago...

@GossiTheDog 45 days and still recovering. Don't always realise it is that long

@GossiTheDog You've already ruled out mass incompetence?